Return and refund policy

At MarkitHub, we want you to love your shopping experience with us. If for any reason you are not completely satisfied with your purchase, we’re here to help.

Returns

• You may request a return within 7 days of receiving your order.

• To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them.

• Certain items such as cosmetics, personal care products, or customized items cannot be returned due to hygiene and safety reasons.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed within 7–10 business days, and the amount will be credited back to your original method of payment.

• Shipping charges are non-refundable.

Exchanges

• We only replace items if they are defective, damaged, or delivered incorrectly. If you need an exchange, please contact us via email or WhatsApp.

How to Request a Return

1. Contact us at Markithubbusiness@gmail.com or on WhatsApp: +92 324 7767955 within 7 days of delivery.

2. Provide your order number and reason for return.

3. Our support team will guide you through the return process.

Important Notes

• Customers are responsible for the return shipping costs unless the item received was defective or incorrect.

• We recommend using a trackable shipping service for your return.